Shop the entire lifestyle and product world of LAVSHBLVD. We offer the full range of LAVSHBLVD and products. This includes ready to wear, bags, shoes, accessories and bijoux for women and men. In addition, there are a range of LAVSHBLVD sunglasses, fragrances and watches for women and men.
Please consider, all LAVSHBLVD products are shown in American sizes and all products are with American size labels! For each product you can find a Size Table. The Size Table serves as an indicator to help you to find the right size. And please don’t forget, if you have selected the wrong size you have the possibility to return an item.
PRODUCT AVAILABILTY IN LAVSHBLVD ONLINE STORE
All items that you can see in the LAVSHBLVD Online Store are in stock, however, single sizes and/or colors can already be sold out as we only stock only an exclusive amount of items. In that case the respective color and/or size cannot be selected anymore.
Please be aware that even if you could add an item to your shopping cart, it can still be bought by another customer until you have completed and processed your order to us. So, be fast to get the products you want.
SALES AND EXCLUSIVE SERVICES
LAVSHBLVD offers seasonal sales twice a year. To be notified and get your personal invitation before our sale starts or for other promotions and events, please click here. Please note, we are unable to offer price adjustment on items originally purchased in a sale or on any special promotion items that are temporarily reduced in price.
The LAVSHBLVD Online Store accepts the following payment methods:
(i) Credit cards
We accept the following Credit Cards: MasterCard, Visa and American Express. Your card will not be charged until your order has left our warehouse. When sending goods back, the amount will be credited back to your original method of payment.
Please note that all prices are shown in U.S. dollars (USD). Orders placed for both U.S. and Canadian shipping destinations are settled and charged in USD.
Your card information is encrypted in our system using 128-bit SSL technology. This high standard of security means shopping with a credit card on LAVSHBLVD is secure and ensures that your data will under no circumstances be accessible by third parties.
We work with CyberSource to process your credit card information. CyberSource is owned by Visa International and is one of the largest payment transaction companies on the Internet. Your credit card and billing information is recorded via a fully encrypted Secure Socket Layer connection (SSL). This and your other personal information are safe and secure and will only be used for your intended purpose. We comply with industry-leading security and privacy standards.
You can find more information about this security here.
TAXES AND DUTIES
Taxes are calculated according to your shipping destination and itemized on the Order Summary Page. For orders shipped to a U.S. delivery address, LAVSHBLVD charges state and local taxes on online transactions, as required by applicable law. For orders shipped to a Canadian delivery address, LAVSHBLVD charges duties, state and local taxes on online transactions, as required by applicable law. A summary of applicable duties and taxes is shown at checkout before completing order payment.
Important sales tax information for goods shipped to Kentucky, Oklahoma, South Carolina, South Dakota and Vermont: Please note that LAVSHBLVD is not obligated to, and does not, collect sales tax on any goods shipped to the states of Kentucky, Oklahoma, South Carolina, South Dakota and Vermont (the “Exempt States”). Unless your purchase is specifically exempt from taxation, it is subject to the payment of sales tax and to the tax laws in the Exempt State to which your order is shipped. Your purchase is not exempt merely because it is made over the Internet or by other remote means. Each Exempt State requires purchasers to report all purchases that were shipped to such Exempt State and that were not taxed at the time of purchase, and to pay the appropriate sales taxes on such purchases, pursuant to the applicable laws of such Exempt State. Taxes should be reported and paid pursuant to the tax laws and regulations of each Exempt State.
Important duties and tax information for goods shipped to Canada: For customers residing in Canada, LAVSHBLVD fulfills orders though its distribution center in Orange County, California. Customers will complete their transaction in U.S. dollars (USD) for all applicable costs, including shipping, taxes and duties. Customers will be charged for pre-paid duties and taxes at checkout (DDP). There will be no additional charges upon delivery. In the event that the order is undeliverable, or if order delivery is refused, the customer will be responsible for payment of all duties and taxes. Shipping charges, duties and taxes are nonrefundable. Upon receipt of returned item(s), a refund will be issued for the item(s) price only. Contact your local customs office to find out if you are eligible for a refund of all or a portion of the duties and taxes.
- GENERAL PROVISIONS
LAVSHBLVD USA, Inc., a company organized and existing under the laws of the United States (hereinafter “LAVSHBLVD”, “we” or “us”), offers products from LAVSHBLVD collections (hereinafter “Product(s)”) for sale directly to its customers through the site www.lavshblvd.com (hereinafter, the “Site”). The sale of Products on the Site is subject to these Terms and Conditions of Sale (hereinafter “Terms of Sale”).
- INFORMATION TO CONSUMERS
2.1. The Products displayed on the Site are offered for sale to consumers only (hereinafter “You”). The purchase of the Products on the Site is permitted only to individuals who are 18 years of age or over. The Products offered for sale on the Site can be purchased and shipped only to the countries indicated on the Site.
2.3. By submitting a purchase order, you hereby accept and undertake to observe, in the performance of the contract with LAVSHBLVD, these Terms of Sale. If You do not agree with any of the terms set out in the Terms of Sale, you may not submit the purchase order for the purchase of the Products on the Site.
- ORDER PROCEDURES AND ACCEPTANCE
3.1. For each Product offered for sale on the Site, a picture of such Product will be displayed on the Site, together with the price, and the color variants and available sizes. Pictures of Products are provided purely to illustrate the Product and colors may contain slight and unintended graphical variations that may be impacted by the brightness of your computer screen or monitor.
3.3. It is possible to correct errors in the information entered during the purchase process up to the submission of the order by following the specific Amendment Procedure provided on the Site. Once the order is submitted You will not be able to amend it, however if you chose you can call or email our customer service team to cancel your order.
3.4. After the submission of the order, LAVSHBLVD will send You an email to the address You entered during the purchase procedure to confirm that LAVSHBLVD has received the order and is processing it (the “ Order Confirmation”). Consumers will be able to access their orders at any time through the “My Account” section on the Site or by contacting Customer Service by e-mail at [email protected] or calling . Please note that order confirmation email does not constitute acceptance by LAVSHBLVD of Your order. The order will be accepted by LAVSHBLVD and Your payment method will be charged only after the Product(s) You ordered is dispatched. At this point, LAVSHBLVD will send You an email that confirms that Your order has been accepted and the Product(s) has been shipped (the “Shipping Confirmation”). A paper invoice will be included with the Product.
3.5. Orders placed on www.LAVSHBLVD.com are intended for personal use and not for re-sale. Therefore, LAVSHBLVD reserves the right to refuse orders made for multiple SKUs of the same product or by any person LAVSHBLVD considers as not having the requirements to place a purchase without any need to provide the reasons for the same. LAVSHBLVD reserves the right to refuse and not to process orders which, in its sole discretion, that appear to be placed by dealers and/or distributors.
4.1. LAVSHBLVD invites You to check the availability of Products offered for sale on the Site at the time of purchase. Products sold by LAVSHBLVD on the Site may be subject to stock limits, and LAVSHBLVD does not guarantee that they will always be available.
4.2. In the event of temporary unavailability of the Products You ordered, LAVSHBLVD will inform You within 5 business days (and in any case, within the delivery time limit as specified under section 6.2 below) by sending You an e-mail or by calling You if You have provided Your telephone number during the purchase process registration. If the Product/s is/are not available, no amount will be charged to Your credit card.
- PRICES AND PAYMENT
5.1. Prices of the Products available for sale on the Site and available for shipping in U.S. and Canada are priced in U.S. dollars. Payment authorization and settlement during checkout is also processed in U.S. dollars.
5.2. While we will make reasonable efforts to provide accurate and timely pricing information, errors may occur, including typographical errors. If an error in the price of the Products You ordered is identified after LAVSHBLVD sent You the Acknowledgement Receipt but before the Order Confirmation, LAVSHBLVD will contact You and ask You if you want to re-confirm the order at the correct price or to cancel it. If LAVSHBLVD is not able to contact You, it will cancel the order and send You an email confirming the cancellation.
5.3. All prices of the Products do not include applicable sales tax or shipping costs for international or expedited delivery at your option, which will be charged separately. LAVSHBLVD offers free ground shipping and expedited shipping services at an additional cost. Sales tax depends on the shipping destination selected. Any shipping costs, as well as any other applicable taxes, will be itemized on the order check-out page, in the Acknowledgement Receipt/Order Confirmation as well as in the printed invoice.
5.4. LAVSHBLVD currently accepts payment by the following credit cards: Visa, MasterCard, and American Express and PayPal.
5.5. The purchased Products will only be shipped after Your credit card data and/or your PayPal account details has been verified and LAVSHBLVD has received the charging authorization from Your bank. The charge will in any case be made only after dispatch of the Products ordered.
5.6. All Products are supplied with a CLG Code, an identifying card setting out an identification number forming an integral part of the Product concerned. Do not remove the card and related identification number from the purchased Products until You have verified that the Products conform to the Products You ordered or until You decide not to exercise Your right of return under Section 9 below.
6.1. The Products will be dispatched to the address provided during the purchase process. For security reasons, LAVSHBLVD will not ship any order to a P.O. Box, to U.S. Military Post Office ZIP Code (APO/FPO/DPO) or accept any order where it is impossible to identify the individual private recipient of the order and its address. In LAVSHBLVD’s discretion, signature by an adult may be required as a condition to make delivery.
6.2. All purchases will be delivered by LAVSHBLVD’s selected courier service (hereinafter, “Courier”) between Monday and Friday excluding Saturdays, Sundays and local or national holidays, after the Order Confirmation is sent to You, on the basis of the indicated availability. Products in most circumstances will be delivered as specified on the checkout page. In any case, LAVSHBLVD will not be responsible for delays that are unforeseeable and/or attributable to the Courier.
6.3. In the event You do not receive the Products within 10 business days following receipt of the Order Confirmation, we invite You to contact LAVSHBLVD at [email protected] LAVSHBLVD reserves the right not to respond to any such inquiries sent after 30 days from receipt by You of the Order Confirmation.
- CHANGES TO, AND CORRECTION OF, THE TERMS OF SALES AND THE WEBSITE
7.2 We will make reasonable efforts to display accurate and timely information about Products on the Site. However, there may occasionally be typographical errors, incorrect statements or omissions regarding the description of the Product, the price, any promotions, offers and the availability of the Product concerned (hereinafter “Errors”). LAVSHBLVD reserves the right, at any time and without notice to You, to correct such Errors, to change or update information, to revoke offers containing such Errors and to cancel any order at any time prior to shipment. In the event that Your credit card is charged for a cancelled order, you will be promptly informed by LAVSHBLVD at the email address provided during the purchase process registration and a refund will be issued to the payment method used for the purchase within 30 days.
7.3. All changes and/or corrections mentioned above will apply only to purchase orders submitted subsequent to the date of the change or correction made by LAVSHBLVD. Unless LAVSHBLVD decides, in its sole discretion, to cancel an order or You accept to re-confirm the order pursuant to section 5.2 above, you will only be charged the prices appearing on the Order Confirmation after an Order Confirmation is sent.
- CONFORMITY OF ORDERS
8.1. Products must be checked by You at the time of delivery to You to ensure that the packaging is not damaged, that the products are not damaged, or that are not the number of products that were ordered.
8.2. Any anomalies identified at the time of delivery, including, without limitation, any tampering or damage to the packaging, damage to the Products, missing items, non-conformity to the Products ordered, defective Products, etc. (hereinafter “Defects”), can be indicated by You directly to the Courier or to LAVSHBLVD immediately upon delivery. In such circumstance You will not be required to accept the Products and may return them directly to the Courier.
8.3. In the event that any Defects are identified after delivery, then You may return the Product to LAVSHBLVD following the procedure described under Section 9 below.
- RETURN POLICY
9.1. You may return products purchased through the Site for any reason, within 30 days from the date of receipt of the Products purchased on the Site, by following the procedure described under section 9.5 below. Products purchased online cannot be returned for a refund to LAVSHBLVD stores.
9.2. A refund will be issued to the purchaser of the Product, provided that Products are returned unused, unwashed and in the same condition in which they were delivered, with all original labels attached including the anti-counterfeiting label, and complete with all parts and accessories using their original packaging. In case the right of return is exercised for all the Products included in the same purchase order, all Products must be returned to us contemporaneously with the same shipment.
9.3. LAVSHBLVD reserves the right to inspect the Products returned and to refuse the return of those Products which do not comply with the requirements specified under section 9.2 above.
9.4. A full refund, excluding the original shipping costs, will be issued to the same means of payment used for the purchase, provided that the conditions described under section 9.2 above have been met. In case of return of Products purchased as a gift (i.e., Products shipped to a recipient different from the person who made the payment), the refund will be issued to the person who made the payment.
9.5. To the maximum extent permissible by applicable law governing the purchase and sale of special goods made to order, withdrawals, cancellations, exchanges or returns are not accepted for orders of customized products such as, for example, those with the Client’s initials engraved on the Product. The Client is advised that images, photographs and samples of the engraving may differ from the appearance of the actual Product.
9.6. To return the Products to LAVSHBLVD, follow the procedure described below:
(i) Check the presence of the label and commercial documents accompanying the Products within the package; make sure the merchandise you return is in its original condition, tags and packaging included; otherwise we will be unable to accept your return and issue a refund.
(ii) Use the pre-paid Return Label included in your order and leave the package at one of the Couriers drop-off location. The Courier used by LAVSHBLVD for US and Canada deliveries is UPS.
(iii) Obtain from the Courier a copy of the receipt for the drop-off of the Product and retain it as evidence. For orders delivered within the US the costs for returning the Products to LAVSHBLVD will be borne by LAVSHBLVD. For Returning products from Canada, and other countries outside the United States, please see the requirements specified under section 10.
If You elect not to use the Courier used by LAVSHBLVD, LAVSHBLVD recommends that You insure the whole value of the Product being returned, and obtain and carefully preserve the shipping receipt and number. In this case shipping costs for returning the Products shall be borne by You and LAVSHBLVD will not be liable for refunding the price of Products which have not been received by LAVSHBLVD as a consequence of loss, theft or damage not attributable to LAVSHBLVD.
To Return The Product (s) To LAVSHBLVD, Contact:
[email protected] to receive a return address.
- SHIPPING TO CANADA AND OTHER COUNTRIES OUTSIDE THE UNITED STATES
10.1 SHIPPING METHOD AND CHARGES
Shipping charges are calculated based on the size, weight and delivery location of your order – you will see an estimate only after you begin the checkout process. For your convenience, duties and taxes will be calculated and charged at checkout, there will be no additional charges upon delivery. Select your shipping method during checkout and choose between Standard UPS (ground shipping) and UPS Saver (expedited shipping).
Orders are usually packed and ready to ship in 1 to 5 business days.
Business days are Mondays through Fridays, excluding holidays.
International shipments are subject to customs clearance procedures, which can cause delays beyond original delivery estimates. We make every attempt to minimize the potential impact of customs delays.
Due to shipping regulations, not all items can be shipped internationally.
To return the Product(s) to LAVSHBLVD, contact UPS and/or a Courier of your choice and send the
To Return The Product (s) To LAVSHBLVD, Contact:
[email protected] to receive a return address.
Before shipping the Product(s) make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund.
LAVSHBLVD recommends that You insure the whole value of the Product being returned, and obtain and carefully preserve the shipping receipt and number. Shipping costs for returning the Products from Canada shall be borne by You and LAVSHBLVD will not be liable for refunding the price of Products which have not been received by LAVSHBLVD as a consequence of loss, theft or damage not attributable to LAVSHBLVD.
10.3. DUTIES & TAXES
Duties and taxes vary by country of destination, based upon the laws and regulations of the country to which the order will ship.
All shipping charges, duties, taxes and brokerage fees are calculated at checkout: they are included in the shipping quote you receive and will be paid at the time you place your order.
In the event that your order is undeliverable, or if you refuse delivery of your order, you will be responsible for payment of all duties and taxes. Shipping charges, duties and taxes are nonrefundable for undeliverable or refused shipments. Upon receipt of the refused delivery, a refund will be issued for the item(s) only.
If you are returning a purchase, you may be eligible for a refund of all or a portion of the duties and taxes. Contact your local customs office for information.
10.4. ITEMIZED FEES IN INTERNATIONAL SHIPPING COSTS
Your fully landed cost quote may include the following charges:
Freight: transportation costs incurred by the carrier
Fuel: the additional charge incurred by the carrier to account for an increase in fuel charges (percentage of freight)
Insurance: the amount for insuring the package
Duties: the amount charged by the country for an individual item
Taxes: the Value Added Tax (VAT) charged by the country
Brokerage: the amount charged by the broker to clear customs
Disbursement: the amount the carrier charges to disburse the costs to the country
Other Fee(s): the transaction fee and any additional costs that may be incurred (e.g., rural-area charges, extra fees for a particular country, etc.)
10.5. SPECIAL NOTE TO CUSTOMERS ACCESSING LAVSHBLVD.COM OUTSIDE OF THE UNITED STATES
- DISCLAIMER OF WARRANTY
11.1 LAVSHBLVD makes no express representations or warranties of any kind regarding the products, the accuracy or completeness of information on this site or the condition, features or availability of products described or offered for sale on this site. LAVSHBLVD disclaims all implied warranties and representations of any kind regarding the products, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose and no infringement. Any purchase is “as is” and “as available” and at your own risk. your sole and exclusive remedy for any dissatisfaction, defects, errors or problems regarding any products that you purchase or attempt to purchase via the site shall be as expressly set forth in our return policy set forth above.
- LAVSHBLVD LIABILITY
12.1. Products offered for sale on the site are supplied “according to availability”.
12.2. LAVSHBLVD will not be liable for consequential, indirect, incidental, special or punitive damages, including, without limitation, loss of profits, costs of cover, loss of business, or any similar or other damages, even if advised of the possibility of such damages, or for any claim by any third party. to the fullest extent permitted by law, LAVSHBLVD’s sole and exclusive liability shall be limited to the amount actually paid by you for the purchase of the products from this site. The aforementioned limitations of liability shall apply to any loss or damages, however caused and regardless of the theory of liability, (whether derived from contract, tort, including, without limitation, strict liability and negligence), or any other legal theory, even if LAVSHBLVD was advised of the possibility of such damages and regardless of whether any of the limited remedies hereunder fail their essential purpose. Some states do not allow the exclusion or limitation of certain damages, so the above limitation or exclusion may not apply to you.
12.3. Nothing in these terms of sale excludes or limits LAVSHBLVD’s liability to you for fraud or gross negligence or for any other liability which may not be excluded or limited under any mandatory provision of applicable law.
- USE OF LAVSHBLVD WEBSITE
- GOVERNING LAW AND JURISDICTION
13.1. These Terms of Sale and any dispute arising out of or relating to these Terms of Sale, shall be governed by the laws of the State of New York, USA, without giving effect to its conflicts of law principles and excluding the U.N. Convention on the International Sale of Goods. Any dispute arising from or connected with these Terms of Sale and any purchase contract concluded between You and LAVSHBLVD pursuant to these Terms of Sale will be submitted to the exclusive jurisdiction of the competent courts in and for the city of New York, New York, USA.
13.2. If any of the provisions contained in the Terms of Sale is found to be invalid, null and void or inapplicable for any reason, such provision will be deemed to be separable and will not prejudice the validity and applicability of the other provisions.
14.1. You have any complaints or if You need any information or assistance in relation to the Site or the purchase procedure, please contact LAVSHBLVD customer service at [email protected] or call, 24 hours a day, 7 days a week.
- If LAVSHBLVD should fail to insist upon strict performance of any of Your obligations under these Terms of Sale, or if LAVSHBLVD should fail to exercise any of its rights or remedies to which LAVSHBLVD is entitled pursuant to the Terms of Sale, this shall not constitute a waiver of such rights or remedies and shall not relieve You from compliance with such obligations.
A waiver by LAVSHBLVD of any default shall not constitute a waiver of any subsequent default. No waiver by LAVSHBLVD of any of these Terms of Sale shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
Last updated September 2017
SEARCH FOR PRODUCTS
Just enter a key word in the search field in the top navigation menu and all related products will be displayed automatically.
On the product listing page, you’ll find a bar with search filter options. Here you can define your search according to category, size, color, line or other criteria. You can also combine several search filters.
If you can’t find a product that you are looking for, please first double-check your search term. If that doesn’t support your search efforts, please contact our Customer Service.
By email: [email protected]
Should the article you require not be available in our Online Store, we will be happy to check whether it is available in one of our Boutiques. Please contact our Customer Service team and they will be happy to assist you.
You can view our entire product range without any obligation. If you already know what you are looking for, you can comfortably browse through our categories or use the Search function.
Once you have selected an item, select the color, select your size (please refer to the Size Guide if you need support to find the right size) and click on the ‘ADD TO BAG’ button. Review the items in your shopping bag by clicking the ‘SHOPPING BAG’ link at the top of the page. When you confirm your selected items to purchase, you will be asked if you want to place your order with or without a customer account. We suggest to checkout with an account, as you will be able to benefit from various extras. At the next steps, you will be asked to provide your personal details, and to select the delivery and payment method.
The last step provides you with an overview of your order and allows you to check and edit any information of your order. Once you have successfully placed your order, you will receive an order confirmation e-mail. Please note that this e-mail only confirms the receipt of your order. Once your order has been accepted and dispatched, you will receive a separate confirmation e-mail.
In case you need further support, please contact our customer service:
By email: [email protected]
Please be aware that we cannot accept orders made by e-mail, letter, or fax but we can accept orders by phone. Should you require further information please contact our Customer Service.
For selected group(s) of styles on www.LAVSHBLVD.com, that are not immediately available for sale but will be available in the future, LAVSHBLVD may provide customers with the option to place a Pre-Order for these item(s). When a customer makes a
Pre-Order, LAVSHBLVD will provide an estimated shipping/ availability date, which may be subject to variations. Once the item(s) arrives in our warehouse and becomes available, we will process and ship your order. At this point, you will receive a shipping notification via email and your credit card will be charged. In the event that the item(s) does not become available at the communicated shipping/ availability date, we will notify you via email. You will be apprised of the order status and given the opportunity to cancel the order, or to agree to a future delivery date.
For all Pre-Orders, a credit card will be the only accepted form of payment. LAVSHBLVD will verify the credit card’s validity at the time of order, but the card will not be charged until the item has shipped.
For U.S. orders consisting of both Pre-Order items and regular items, we will ship the regular item first and then the Pre-Order/ back-order item(s) will be shipped once the item(s) becomes available. For orders consisting of multiple Pre-Order items with different delivery dates, we will ship the items as they become available.
For Canadian orders, we will ship the order once everything arrives in stock and orders will be shipped in accordance with the foregoing or within the thirty (30) days set forth in the Ontario Consumer Protection Act.
ALTERNATIVE SHIPPING ADDRESS
The LAVSHBLVD Online Store provides the possibility to select a different Shipping Address from the Billing Address. That makes it easy to comfortably send an order to an office address or to a friend.
Please note that your billing and shipping addresses must be within the same country. We are unable to ship an order to the US, with a Canadian billing address and vice versa.
CHANGING OR CANCELLING AN ORDER
For technical reasons, it is not possible to change your order once it has been shipped. We therefore ask you to please check your shopping bag carefully before finalizing your order. Unfortunately, after receipt of the Shipping Confirmation, you are not able to cancel your order anymore. All items purchased at the LAVSHBLVD Online Store can be returned within 30 days, free of charge. In case you need further support, please call our Customer Service:
By email: [email protected]
Once your order has been processed and shipped, you will receive an email confirmation with your shipping details and the respective tracking number. If your order is being shipped to the US you can track your delivery here, if it’s being shipped to Canada you can track it here.
SHIPPING TO US:
LAVSHBLVD offers ground and expedited shipping services within the United States:
Fedex Ground Shipping – $0.00 (4-7 business days)
Fedex Second Day Shipping – $25.00 (2 business days)
Fedex Next Day Shipping – $35.00 (1 business day)
Our packages are only delivered from Monday to Friday. A signature from an adult over age 21 is required for a successful delivery. Please note that at the moment we are unable to ship to Puerto Rico, to FPO/APO addresses and to PO Boxes.
Please note that fragrances are not available for shipment to Alaska and Hawaii.
For expedited service orders the order must be placed by 11 am EST in order to be shipped same day. Please note that all orders are subject to method of payment verification, and if we are unable to verify your purchase in time this can delay your shipment.
SHIPPING TO CANADA:
LAVSHBLVD offers standard ground and expedited shipping to Canada.:
UPS Standard – $0.00 (4-7 business days)
UPS Second Day Shipping – $30.00 (1-3 business days)
Successful order receipt requires a signature from an adult over age 21. Orders are usually confirmed, packaged and dispatched in 1-2 business days after the order is placed. Packages are only delivered from Monday to Friday. Canadian shipments are subject to customs clearance procedures, which can cause delays beyond the original delivery estimates. Shipping, duties, taxes and applicable fees are nonrefundable. We do not ship to APO/FPO addresses, or to a PO Boxes. In addition, we are unable to ship fragrances via air and do not deliver orders to remote areas with postal codes starting with X and/or Y.
Express delivery orders must be placed by 11 am EST in order to be shipped the same day. Please note that all orders are subject to method of payment verification, and if we are unable to verify your purchase in time this can delay your shipment.
LAVSHBLVD will only deliver packages to the address that was requested when your order was placed. LAVSHBLVD does not re-route any packages and does not offer FedEx or UPS location pickup service.
In observance of National Holidays, we will not be shipping orders on the following dates:
July 4th Holiday
Your order will be wrapped in white silk paper or packed in a LAVSHBLVD gift box. Especially accessories and shoes, foulards and ties will be all boxed while your handbag will be delivered also with a LAVSHBLVD fabric bags for protection. Your order will be shipped in a neutral box to protect your shipment from theft.
LAVSHBLVD insures all items against theft and accidental damage while in transit until it is delivered to the shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance. If your box is damaged upon arrival, we recommend that you either refuse the delivery, or make a note when signing for its receiving that you are accepting a damaged box. In case you need further support, please call our Customer Service:
By email: [email protected]
Promotion Codes only for brand ambassador, if you wish to represent the brand please email us at [email protected]
RETURN PROCESS AND RECLAMATION
Every article purchased in the LAVSHBLVD Online Store can be returned free of charge.
You can return your item for free within 30 days.
Items must be returned new, unused, and with all labels and garment tags still attached.
Returns that are damaged, stained, washed or altered may not be accepted and may be sent back to the customer.
Where provided, belts and any designer packaging such as authenticity cards, dust bags and leather tags should be included with your return. Items should be returned in their original packaging to ensure they are adequately protected in transit.
All shoes must be tried on a carpeted surface until you are certain you are keeping them. Shoes should be returned unmarked and in their original, undamaged shoe box as this is considered part of the product. Shoes that are returned without a box, in a damaged box or with marked soles may not be accepted.
Fragrances must be returned in their original packaging (the film covering the perfume box must still be sealed).
Briefs, swimming costumes and bikini bottoms should be tried on over underwear, without removing the protective adhesive strip. Stockings, socks and tights may be only be returned if the package has not been opened.
Returns will not be offered for earrings for hygienic reasons.
Returns that do not comply with these regulations will not be accepted under certain circumstances.
For a simple return, please use the pre-printed return form and return label included in your parcel. If you cannot find the return label, please contact our Customer Service. Once your return has been checked and processed by our warehouse you will be notified by e-mail. The refund will be processed to the credit/debit card or account originally used for payment. Refunds may take up to 10 working days to appear on your credit card statement, depending on your bank.
Please note that if you have received a gift and would like to return it for a refund, the person who originally purchased the gift will receive the refund. We apologize for any inconvenience this may cause. Currently, it is not possible to return the items to a LAVSHBLVD Retail Store.
For orders shipped to Canada, LAVSHBLVD cannot refund the original shipping costs, duties, taxes and fees. If you are returning a purchase, you may be eligible for a refund of all or a portion of the duties and taxes. Please contact your local customs office for information.
For US orders you may exchange an item(s) within 30 days of receiving it. Please fill out the form enclosed in your order and send the original item(s) back to us with the exchange form filled out. Once the item(s) is received and processed we will refund your original item(s) and charge the same credit card for the new item(s). If your new item(s) is not in stock, we will refund the original purchase. Please note that items purchased from a retail store, or a LAVSHBLVD Boutique, cannot be exchanged at the LAVSHBLVD Online Store, and vice versa.
LAVSHBLVD does not offer exchange services for Canadian orders. If you would like to make an exchange, simply return your current order and place a new one for the item you desire.
Any products purchased online may be returned up to 30 days after the date of purchase. You can proceed by returning your product to LAVSHBLVD: for a simple return, please use the pre-printed return form and return label included in your parcel. If you cannot find the return label, please contact our Customer Service at [email protected]
Watches and sunglasses may be sent back for repair up to 24 months after the date of purchase, along with the original receipt, if they are faulty or for any manufacturing fault. Watches and sunglasses are classified as faulty if they have been received damaged, or where a manufacturing fault occurs within 24 months of the date of purchase. Please note that watches or sunglasses that are damaged as a result of normal wear and tear are not considered to be faulty.
At LAVSHBLVD we take great pride in combining outstanding design with flawless manufacturing. This is how we ensure that our creations meet the top standard you expect from us, a unique quality that is unattainable by counterfeiters.
To make sure that you can easily verify the authenticity of LAVSHBLVD items we have developed an online authentication system. You may authenticate each item you have purchased through its product label.
Thank you for choosing LAVSHBLVD.
LAVSHBLVD recognizes the importance of ensuring that our website is equally accessible to everyone, including people with disabilities.
LAVSHBLVD.com strives to adhere to the accepted guidelines and standards for accessibility and usability under Web Content Accessibility Guidelines 2.0. The website also seeks to provide accessibility to the extent required by the Americans with Disabilities Act (ADA).
LAVSHBLVD is working on evaluating accessibility needs, implement the necessary changes and make sure to integrate the correct processes to maintain constant accessibility compliance.
Please be aware that our efforts are ongoing. In the meantime, should you experience any difficulty in accessing the LAVSHBLVD website, please do not hesitate to contact our Customer Care.